On the Ball requires deposits because boarding is limited.  We require a 50% deposit on all of our private suite reservations.  For our regular boarding reservations, a 20% deposit is required.  The deposits are collected at the time the reservation is confirmed.  In order to be confirmed, all vaccination records must be obtained by On the Ball and shots be up to date.  Deposits surrounding holidays are non-refundable.  All other deposits are refundable if the reservation is cancelled outside of one week prior to the start date.