BOARDING & DAYCARE & GROOMING

Devoted to Dogs

On The Ball Blog

When do I need to drop off and pick up my dog for boarding?
You may drop off and pick up your dog any time during our normal business hours.  Should you need to drop off prior to noon on...
What if my dog cannot be in a typical group daycare environment? Can they still come to On the Ball?
If your pup cannot be in the group daycare environment, our staff is committed to developing a custom plan for your pup so they...
What should we bring for the first day of daycare?
We are happy to call your vet on your behalf and obtain your records for you.  You may also bring your updated vaccination rec...
Do I need to make a reservation for daycare?
Reservations are highly encouraged, to make sure we have adequate staff on hand to give your pup the personalized attention the...
My dog normally eats lunch, if I bring her food, will you feed her?
Yes, we will feed your pup lunch. You are welcome to bring their food in a sealed bag/container that contains instructions on q...
My dog requires medication at specific times. Can you administer that?
As long as the medication is not required to be administered intravenously, yes we can administer!...
Do you have daycare for cats?
Unfortunately no. Only dogs can utilize daycare at On the Ball at this time....
Does the daycare have secure partitions between areas and access doors?
Every entrance and exit from a dog only area is secured with double layer doors for added security. Our policies also do not al...
When can I drop off my dog for daycare?
You can drop off your dog anytime during our open hours of 7am – 7pm on weekdays, and 8am – 5pm on weekends. Should you nee...
What happens if I do not pick up my dog prior to close?
We allow late pick-up up until 8:30pm every day, by appointment only.  If you will be arriving within 30 minutes of close, the...
Do you offer weekend daycare?
Yes, we offer daycare on weekends from 8am – 5pm....
Do you offer half-day daycare rates?
Yes, we offer half-day daycare for stays 5 hours or less....
My dog needs a bath/groom. Can he/she get that during daycare?
Of course! A reservation with our groomer will be required to ensure their schedule is accurate. We will make sure your pup is ...
Do you provide tours of your facility?
Yes, we do! Please call ahead so we have a staff member available to assist you. If you want to bring your pup too, we will nee...