BOARDING & DAYCARE & GROOMING

Devoted to Dogs

On The Ball Blog

Do you offer any prepaid daycare options or other deals?
Yes! We offer the ability to purchase packages of sessions for your pup. These come in different quantities and do not expire, ...
Do I get a discount for more than one dog?
There are multi-dog discounts for boarding and daycare.  When bringing two dogs, each will receive a 10% discount off the dail...
Can I pay online?
Absolutely!  Our online booking system allows you to store a credit card to your profile.  The card is encrypted and stored s...
Can I get a receipt?
Yes a receipt can either be emailed to you, or a receipt can be printed upon request....
Is there a cancellation fee for booking?
Cancellations with less than 24 hours notice for daycare and 48 hours for boarding will be charged a penalty fee of 50% of the ...
What are my options for my dog if your groomer is not available?
One of our staff is always available to give your pup a bath or spa treatment, without a cut. You can call us or request a bath...
What options do I have for grooming if my dog is not staying at On the Ball?
You can always book an appointment for your pup to be groomed or get a bath. Appointments and level of service can be specified...
If my pup stays and/or plays at On the Ball, can they get a bath or groom?
Of course! If our groomers are available that day, they would be happy to give your pup a full-service groom. Our caring staff ...
How can I check in on my pup while boarding?
We recognize it is extremely hard to leave your fur baby overnight anywhere but your home! Therefore, we equipped On the Ball w...
What is kennel cough and can my dog get it?
Kennel cough is a contagious respiratory disease that can be contracted in places where dogs congregate. This is not limited to...
Can my dogs board together?
Of course! If they typically board together, we have private suites large enough for them to sleep soundly by each other’s si...
What happens if my pup becomes ill while in your care?
When you make a boarding reservation, we ask you fill in your veterinarian's contact information, and inform your vet you give ...
May I have someone other than me pickup my pup from their boarding stay?
Of course! You must designate this person in your reservation form (or in person upon drop off) and provide their phone number ...
Do you board cats?
Unfortunately we only board dogs at On the Ball at this time....